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Faqs
1. How do I find the item I want to buy?
2. How do I place an order?
3. How do you send my purchased items?
4. How long will the parcel arrive in our country?
5. How can I track my order?
6. How do I find the items size that is fit for me?
7. How do I can change my order or cancel my order?
8. How can I return the items to your company?
1. How many payment methods do you accept?
2. How long can I get the customized Product?
3. Why do you charge me a higher price than your product?
2. How do I place an order?
3. How do you send my purchased items?
4. How long will the parcel arrive in our country?
5. How can I track my order?
6. How do I find the items size that is fit for me?
7. How do I can change my order or cancel my order?
8. How can I return the items to your company?
1. How many payment methods do you accept?
2. How long can I get the customized Product?
3. Why do you charge me a higher price than your product?
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1. Q: How do I find the item I want to buy?
A: Firstly you can come to the home page to find the category that you are looking for!(on the top line you can see the category list which includes all kinds of goods) Then you can click your mouse to your wanted category name and you can see a subtitle of this category! Choose a category that your item is in! In a second it will transfer into a product page and you can get whatever kind of products you want here!
A: Firstly you can come to the home page to find the category that you are looking for!(on the top line you can see the category list which includes all kinds of goods) Then you can click your mouse to your wanted category name and you can see a subtitle of this category! Choose a category that your item is in! In a second it will transfer into a product page and you can get whatever kind of products you want here!
Return to top2. Q: How do I place an order?
A: After you find your wanted item, you must choose the size that is fit for you and the amount of products you want to buy, then click "Add to Cart". After the sequence of all these you can go to your shopping cart to check the quantity. If you have some discount coupons or codes, you can enter them! When you have prepared well for all these, you can click "Proceed to Checkout" and you can choose your way of checking out as a new customer or a registered one(If you have already registered, you can log in just from the current page!). Then you ought to click the Continue button and skip into the page of payment! You should fill in the blanks of your place of delivery, way of paying and the billing address, then you should check your billing information. You can edit your message of your address and payment!At last choose "Process Order" and click it to finish your order! More importantly, you need to make sure that your order is in a safe environment so that you can review the information of your order later!
A: After you find your wanted item, you must choose the size that is fit for you and the amount of products you want to buy, then click "Add to Cart". After the sequence of all these you can go to your shopping cart to check the quantity. If you have some discount coupons or codes, you can enter them! When you have prepared well for all these, you can click "Proceed to Checkout" and you can choose your way of checking out as a new customer or a registered one(If you have already registered, you can log in just from the current page!). Then you ought to click the Continue button and skip into the page of payment! You should fill in the blanks of your place of delivery, way of paying and the billing address, then you should check your billing information. You can edit your message of your address and payment!At last choose "Process Order" and click it to finish your order! More importantly, you need to make sure that your order is in a safe environment so that you can review the information of your order later!
Return to top3. Q: How do you send my purchased items?
A: When we see your order, we will manage your order within 24 hours as soon as possible! If nothing goes wrong, we can deliver the products within at most 2 days!
A: When we see your order, we will manage your order within 24 hours as soon as possible! If nothing goes wrong, we can deliver the products within at most 2 days!
Return to top4. Q: How long will the parcel arrive in our country?
A: When we finish the shipping process of your product, Some post process need to be prepared, so normally the common parcel will be sent to your country within 5-7 working days! But in some exceptional circumstances, time may last a little bit longer. You don't have to worry about that!
A: When we finish the shipping process of your product, Some post process need to be prepared, so normally the common parcel will be sent to your country within 5-7 working days! But in some exceptional circumstances, time may last a little bit longer. You don't have to worry about that!
Return to top5. Q: How can I track my order?
A: If you are a registered customer in our official stores on-line, You can take advantage of "Order Inquiry " link to track your order! Or we customer-service workers may track your order for you! After the tracking number is sent to our store from the express company, we can send it and according to the tracing link we will have the condition of your parcel tracked!
A: If you are a registered customer in our official stores on-line, You can take advantage of "Order Inquiry " link to track your order! Or we customer-service workers may track your order for you! After the tracking number is sent to our store from the express company, we can send it and according to the tracing link we will have the condition of your parcel tracked!
Return to top6. Q: How do I find the items size that is fit for me?
A: Under the area of choosing sizes, you can see the Size Chart and you may choose your size there!
A: Under the area of choosing sizes, you can see the Size Chart and you may choose your size there!
Return to top7. Q: How do I can change my order or cancel my order?
A: When we see your order on-line, for considering of our customers we will manage your order as soon as possible maybe just within2 days. Therefore, if you really intend to change the order or cancel it, You'd better inform us within 2 days. Once we send your products, it will be very hard to cancel the order! Hope you could understand!
A: When we see your order on-line, for considering of our customers we will manage your order as soon as possible maybe just within2 days. Therefore, if you really intend to change the order or cancel it, You'd better inform us within 2 days. Once we send your products, it will be very hard to cancel the order! Hope you could understand!
Return to top8. Q: How can I return the items to your company?
A: Firstly we feel really sorry that the products can not satisfy you completely! If there is no problem in quality, we are sorry that we can't accept your return! But if the product has the problems like stains or the unclean colours, we recommend you to wash it, to make up for you, we will offer you the proper compensation later! However, for the condition that you do not like the products without any problem, we can not change them for you! Sorry for that!
A: Firstly we feel really sorry that the products can not satisfy you completely! If there is no problem in quality, we are sorry that we can't accept your return! But if the product has the problems like stains or the unclean colours, we recommend you to wash it, to make up for you, we will offer you the proper compensation later! However, for the condition that you do not like the products without any problem, we can not change them for you! Sorry for that!
Return to top9. Q: How many payment methods do you accept?
A: The ways of your payment that we can accept include Visa Card、Master Card、Paypal Method、Western Union and Money Gram.
A: The ways of your payment that we can accept include Visa Card、Master Card、Paypal Method、Western Union and Money Gram.
Return to top10. Q: How long can I get the customized Product?
A: For the reason that the products need to be designed as you like, so it may need more time to be done! Normally it will take 15 days to finish the customized products from the factory! Hope you could have enough patience for that! After the processing, we will deliver it to you as as soon as possible!
A: For the reason that the products need to be designed as you like, so it may need more time to be done! Normally it will take 15 days to finish the customized products from the factory! Hope you could have enough patience for that! After the processing, we will deliver it to you as as soon as possible!
Return to top11. Q: 11. Why do you charge me a higher price than your product?
A: We just charge the products you buy here! The banks may charge you the rest of your money as the procedure fee! Hope of understanding!
A: We just charge the products you buy here! The banks may charge you the rest of your money as the procedure fee! Hope of understanding!